eCommerce Design & Development
Hornets Nest Custom Woodworks
Hornets Nest Custom Woodworks is an Australian owned and operated business specialising in premium handcrafted furniture and homewares made with character, purpose and lasting appeal. Using quality materials, including reclaimed Australian hardwoods, the team creates distinctive pieces designed to bring texture and personality into homes and businesses across Australia.
As an Australian Made certified business, Hornets Nest Custom Woodworks places a strong emphasis on genuine craftsmanship, thoughtful design, durability and attention to detail, with each piece created to offer both practical function and a unique sense of character.

The Challenge
Project Overview
The Hornets Nest Custom Woodworks project focused on transforming a basic Shopify store into a premium handcrafted Australian timber brand experience.
A key objective was to improve how the brand was presented online, creating a more polished, trustworthy and conversion-focused eCommerce website that better reflected the quality of its handcrafted products. The website needed to clearly communicate the value of reclaimed Australian hardwood, handmade craftsmanship, product quality and the story behind the brand.
The project also required a stronger technical foundation to support organic search visibility, Google and Bing Shopping exposure, improved product presentation, higher conversion rates and a more streamlined customer journey across desktop, tablet and mobile devices.
Key Objectives
- Transform the existing Shopify store into a premium handcrafted timber brand experience
- Build trust for a growing Australian brand through stronger design, content and user experience
- Improve consistency across the website, social media and broader digital presence
- Upgrade the Shopify theme framework with premium styling, improved layout structure and mobile optimisation
- Rebuild the homepage around a clearer conversion flow, including trust signals, featured products and category pathways
- Optimise product pages with improved content structure, product details, care information and warranty messaging
- Create a dedicated Custom Orders page to support enquiries for personalised timber products
- Integrate Google Merchant Center to increase product visibility across shopping feeds
- Develop targeted landing pages for gift-based search opportunities, including corporate gifts, Father’s Day, Christmas, weddings and settlement gifts
- Strengthen Google Business Profile visibility through product uploads, service descriptions, photos and regular updates
Bringing Ideas To Life
Project Outcome

The completed Hornets Nest Custom Woodworks Shopify website delivers a more refined, trustworthy and conversion-focused online shopping experience that better reflects the quality of the brand.
The new website presents Hornets Nest as a premium Australian handcrafted timber business, with clearer product pathways, stronger trust signals, improved product detail pages and a more polished visual identity across the store. Customers can now more easily explore BBQ boards, charcuterie boards, custom orders and gift options through a streamlined browsing and checkout experience.
The project also created a stronger digital foundation for long-term growth, combining Shopify theme optimisation, technical SEO, shopping feed setup, local visibility improvements and content strategy. This gives Hornets Nest a more scalable platform to increase organic traffic, improve product discovery, build brand trust and support ongoing eCommerce sales.
By combining premium Shopify design, conversion-focused development, product page optimisation and SEO-driven structure, the new website helps position Hornets Nest Custom Woodworks as a trusted Australian brand for handcrafted timber products made with character, quality and purpose.