RM Logo

FAQ

Frequently Asked Questions

Websites

How much does a website cost?

The cost of a website depends on the scale, functionality and objectives of your project. Whether you require a promotional site, a membership platform or a fully integrated eCommerce store, each build demands a unique approach and level of development.

Because no two businesses share the same requirements, fixed off-the-shelf pricing is not recommended. Instead, pricing is tailored to ensure your website aligns with your goals, supports growth and delivers the features your audience expects.

You are welcome to request a free quote by completing the online project planner. This allows me to accurately assess your needs and provide a transparent, detailed quote for your website.

Absolutely. I provide comprehensive redesign solutions that enhance visual appeal, improve functionality and strengthen performance across all devices. If your existing site needs a modern refresh or a complete rebuild, I can guide you through the process with clarity and strategic direction.

I work with a wide range of content management systems to ensure your website is built on the platform best suited to your business needs. The preferred solutions include WordPress, Drupal and Webflow, each offering reliable scalability, flexibility and long-term performance.

I also have experience working with additional platforms such as MODX, CMS Made Simple and Joomla, allowing me to support existing builds and legacy systems when required. Platform recommendations are based on functionality, security, ease of management and your long-term digital goals.

Yes. All websites are designed and developed with full responsiveness across mobile, tablet and desktop devices. This ensures your customers experience seamless navigation, fast loading and clear presentation no matter how or where they access your site.

Mobile optimisation is included as a core standard, not an add-on. Your website will be tested across multiple devices and screen sizes to maintain performance, accessibility and visual consistency at every touchpoint.

Yes. Every website is developed with core search engine optimisation foundations in place to ensure it can be indexed and discovered by major search engines. This includes best-practice site architecture, meta data configuration, submission to Google and Bing, and essential optimisation tools to support ongoing SEO efforts.

While your website will be fully prepared for indexing at launch, continued optimisation is recommended to improve rankings, enhance visibility and compete effectively within your market. If required, I also offer ongoing SEO services to support long-term growth and performance.

All projects are quoted in full prior to commencement, ensuring complete transparency with no unexpected costs. Your proposal will outline the scope, deliverables and timelines so you have a clear understanding of what is included.

If additional work is requested beyond the agreed scope, a revised quotation or hourly rate can be provided before any further development takes place. This approach ensures clarity, flexibility and cost certainty throughout the duration of your project.

Absolutely. I offer both ad-hoc development services for minor updates and adjustments, as well as comprehensive website maintenance packages. This ensures your website remains secure, up to date and performing optimally, whether you need occasional tweaks or ongoing support.

eCommerce & Online Stores

I would like to sell my products online, can you help?

Yes. I specialise in creating eCommerce websites tailored to your business goals. From design and development to launch, I ensure your online store is user-friendly, visually appealing and optimised for sales.

I also provide guidance and training so you can confidently manage your store on an ongoing basis. To get started, you can request a personalised quote via the online proposal planner, and I will be in touch to discuss your ideas and requirements.

Yes. I have extensive experience integrating a wide range of leading payment gateways for eCommerce websites, including Stripe, PayPal, Authorize.net, Square, Westpac PayWay, Commonwealth Bank and more.

Proper integration ensures secure, reliable transactions and a seamless checkout experience for your customers. To determine the best solution for your business, please get in touch to discuss your website and payment requirements in detail.

I develop eCommerce websites using a variety of platforms, including WooCommerce (WordPress), Shopify, BigCommerce, Neto, PrestaShop and OpenCart, among others.

After understanding your business objectives and the functionality required, I recommend the platform that best aligns with your goals. This ensures your online store is scalable, easy to manage and optimised for sales performance.

For assistance adding buy now pay later functionality to your website, please contact me on 0468 629 301 or enquire online.

Yes. I provide support for all aspects of online store management, including plugin and module updates, content adjustments, adding new products, and implementing newsletter campaigns to engage and re-market to your customers.

For ongoing support and peace of mind, I also offer comprehensive maintenance plans tailored to keep your eCommerce site secure, up to date and performing at its best.

Web Hosting

Does hosting come with a control panel?

Yes. Every hosting account includes access to cPanel, providing you with an intuitive interface to manage your website, domains, email accounts and other server settings with ease.

Hosting does include email accounts which you can configure in CPanel. The number of locally hosted email accounts depend on what hosting plan you choose.

You may also choose to decide to host your emails through a cloud provider such a Google Workspace or Microsoft 365.

Yes. Every hosting account includes access to a control panel (cPanel), providing you with full management of your website, email accounts, databases and other essential hosting features.

SSL certificates are included free of charge.

All hosting options are based in Australia with data centres in Sydney and Melbourne.

All hosting plans are billed annually.

Branding & Logo Design

I have drafted the logo I want, can you create it for me?

Yes. Custom logo design is my speciality. I can take your draft concept and transform it into a polished, professional logo that reflects your brand identity and resonates with your audience. This includes refining design elements, ensuring scalability, and providing the final files for use across all digital and print applications.

Yes. Each design includes a set number of revisions to refine and perfect your chosen concept. This ensures the final result aligns with your vision while maintaining the integrity and original direction of the design. Revisions beyond the agreed scope may require a separate discussion or quotation.

Your files will be exported ready for use on the web. Typical file types include jpg, png, gif. You will be supplied with different size variations for each export

Your files will be exported ready for print. Typical file types include jpg, png, bmp, pdf. You will be supplied with different size variations for each export.

Yes. Once the project is completed and accepted by you the client, copyright ownership is transferred.

SEO

How long does it take to get results from SEO?

SEO results vary depending on your industry, level of competition, target audience and the current authority of your website. It is a strategic, ongoing process that involves research, implementation, and allowing search engines time to index and evaluate your improvements.

Typically, businesses begin to see measurable results within 2 to 6 months, with continued growth and improved rankings over time. Long-term investment in SEO delivers sustainable visibility, higher-quality traffic, and greater opportunities for conversions.

Keyword research is a critical component of an effective SEO strategy. I begin by gaining a thorough understanding of your business, industry, and ideal customer, ensuring the research is tailored to your audience and goals.

Using a combination of industry-leading tools and competitor analysis, I identify high-value keyphrases that your potential customers are actively searching for. Each client receives detailed insights, including search volumes and strategic recommendations, to prioritise the keywords most likely to drive targeted traffic, engagement, and conversions within your budget and objectives.

Your website can be monitored using built-in analytics tools that provide real-time insights into traffic, user behaviour and engagement. In addition, I can provide comprehensive monthly performance reports, highlighting key metrics, trends and actionable recommendations to ensure your website continues to meet your business goals.

SEO pricing varies depending on the size of your website, your industry, competition and the scope of work required. Each strategy is tailored to your business goals to ensure maximum effectiveness and return on investment.

To receive a personalised quote, please submit an enquiry online, and I will be in touch to discuss a strategy and pricing that aligns with your objectives.

Still Have Questions? Let’s Chat.

Reach out and I’ll provide clarity tailored to your situation.